Each product from the OPTIMUM NUTRITION range has been specially formulated to be supplied to your pet ONCE DAILY. The amount (g) of product per animal per day is categorised by the body weight of the animal, split by Small (2-10kg), Medium (11-25kg), Large (26-45kg) and X-Large (>45kg). This information can be found on the product label and on the respective product page on this website. To make sure you are dosing correctly, each pack of powder contains a serving spoon/scoop with the volume of ONE SERVING for a Small (2-10kg) animal. Or if you have the easy-to-use Convenience Pack with single serve sachets, one sachet is ONE SERVING.

The OPTIMUM NUTRITION range are scientifically formulated nutritional supplements that have been designed to provide additional dietary support. It should not be used to replace a healthy diet. The products have also been formulated to cater for typical acceptable ranges of safe and health-promoting ingredients. However, the specific requirements of your individual pet may differ, so please consult your veterinarian if you have any concerns about the suitability of OPTIMUM NUTRITION products for your pet.

At InnoVet Animal Health we’re dedicated to making products that improve the interactions between people and pets. Your pet should love our products! We are so confident of this, that we provide a 100% satisfaction guaranteed or your money back on all our products. If you or your pet are not satisfied with your InnoVet product purchased from an authorised retailer or our online store, please return the unused portion to the store (authorised retailer or contact us at returns@innovet.com.au) with proof of purchase for a full refund or replacement.

InnoVet Animal Health reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or abuse of the InnoVet Animal Health’s 100% Satisfaction Guarantee.

The InnoVet Animal Health 100% Satisfaction Guarantee is not available for products purchased from unauthorised sellers. The Guarantee is also limited to the original, end-user purchaser / consumer. Please note that you are responsible for costs incurred in mailing your product and proof of purchase to online retailers.

If you have any questions about this or if a retailer is an authorised InnoVet Animal Health retailer, please contact us at 0422 50 70 30 from 9 am to 5 pm AEST/AEDT on Monday through Friday.

For more information regarding the specific product, use the Search box and type in the name of the product, or access the page through our Products section.

The products have also been formulated to cater for typical acceptable ranges of safe and health-promoting ingredients. However, the specific requirements of your individual pet may differ, so please consult your veterinarian if you have any concerns about the suitability of OPTIMUM NUTRITION products for your pet.

For any OPTIMUM NUTRITION product, there will be a Best Before date on each outer packing of an InnoVet product. If you have any questions or concerns, please contact customerservice@innovet.com.au.

The Best Before date has been determined to be the final date where all the ingredients are 100% bioactive. From this Best Before date, one or more ingredients may start to lose it maximum activity. This happens slowly over time. Whilst we recommend only using an OPTIMUM NUTRITION product within its Best Before date, we also hate waste at InnoVet Animal Health! Please contact customerservice@innovet.com.au for additional support.

InnoVet’s OPTIMUM NUTRITION range has been carefully formulated to appeal to most animals with their fantastic flavours. It should also be noted that a single serve of OPTIMUM NUTRITION at mealtime makes up a very small portion of their meal, so it should not be of any great concern.

However, as you know your pet best and you’d like to avoid any mealtime issues, feel free to start supplementing their mealtime with OPTIMUM NUTRITION using the following Transition schedule:

Open Schedule